OnsBestand - Saving time for volunteers to do the real work

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In collaboration with VHE, we developed OnsBestand: a CRM platform for matching, tracking, planning, and reporting the supply and demand of community service NGO's.

Client OnsBestand
Product Web application
Services UX, development

How to free up more time for
volunteers to do the real work?

Multiple volunteering NGO's in Eindhoven proved difficult to cope with the demand for help, despite their large number of volunteers. The labour-intensive process of matching requests with volunteers takes a lot of time and is highly dependent on the personal knowledge of the volunteers.

We developed OnsBestand: a CRM platform for matching demand & supply and managing, tracking, planning and reporting of help requests, volunteers, and those in need of help.

A match is made instantly

OnsBestand brings together all volunteers and those in need for help in one platform where requests and volunteers can be matched based on availability, expertise and physical distance. Finding a suitable available volunteer is a piece of cake.

Insight and reporting

Due to the subsidies that communcal service NGO's receive from local governments, insight and reports are important. OnsBestand provides all the information that the local governments require from volunteer organizations while customer-specific reports can easily be added.

Everything in one place

All information can be managed online in 1 place: people in need, their requests, and volunteers. Each with notes, attachments, actions, availability and automatic document generation. Everything is safely behind lock and key: all data is encrypted, 2 factor authentication is used when logging in and the application is yearly extensively screened for security.

Fully adapted to the organization

OnsBestand can easily be adapted to an organization and its processes in terms of design, functionality, data and process. Before the application is deployed, we first look at the organisations processes, which information is relevant, which reports and statistics must be collected, and finally the application is styled using the organisations brand.

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